Sprint Is Offering To Replace Samsung Note 7 With Any Phone
Oct 09 2016 by Joanne Wise
It exempted the "new" Note 7 from the earlier order banning flyers from carrying Samsung Galaxy Note 7 and 2 in check-in bags and from switching them on or charging in flight. If the phone is a replacement Note 7 distributed during the recall, and bearing a different battery, it would undermine a recall process that has already been plagued by confusion and consumer frustration.
Samsung Electronics has told investors to expect a modest increase in its operating profits between July and September this year, despite the costly recall of its new Galaxy Note 7 smartphones.
Telecom carrier Sprint has announced that it will allow customers with Samsung Galaxy Note 7 to exchange their unit for any other smartphone in wake of the recent shocking incident of a replacement Note 7 exploding in a flight. A Southwest Airlines flight from Louisville to Baltimore was evacuated yesterday, whilst still at the gate, because a passenger's Note 7 began to omit smoke. Samsung recalled the original Note 7 last month after a manufacturing flaw with the device's battery caused some phones to overheat and catch fire.
Several aviation safety regulators globally and worldwide airlines had imposed restrictions on carrying the Note 7 after some instances of this smartphone's battery exploding and the phone catching fire.
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T-Mobile, which had just resumed sales of Note 7 devices to new customers on Wednesday, said it continues to sell it. Now, if you go by Samsung's word, the replaced units of Note 7 are "safe" to use.
It also looks like the recall could be expanded, as a new report suggested that even handsets that Samsung has deemed "safe" might need to be returned.
Shares of Samsung hit a record high Thursday after Elliott Management, an activist hedge fund based in the US, published an unsolicited plan for restructuring the company. However, if carriers are offering customers to swap their Galaxy Note 7 replacement unit with another available smartphone, Samsung might lose a lot of its business to rivals.