United passenger dragged off flight plans legal action


Lawyers for the passenger dragged from a United Airlines plane in Chicago filed an emergency request with an IL state court on Wednesday to require the carrier to preserve video recordings and other evidence related to the incident.

On a conference call with investors and reporters, Delta CEO Ed Bastian called overbooking a "valid business process".

The practice lets airlines keep fares low while managing the rate of no-shows on any particular route, said Vaughn Jennings, spokesman for Airlines for America, which represents most of the big USA carriers.

But if the passenger posed no threat and was not being disruptive, officers nearly certainly could have tried an approach other than dragging him out of his seat and down the aisle, including simply telling the airline to resolve the situation itself, experts said.

It was at least Munoz's fourth statement about the confrontation.

Politicians have jumped on the public outrage.

He emphasized that what was seen on the video does not reflect the values of United.

Munoz was asked about calls for his resignation as leader of the embattled airline on the ABC show "Good Morning America" following widespread outrage at the company s actions in the incident Sunday.

On Wednesday, 21 Senate Democrats demanded a more-detailed account of the incident from Munoz. But the agreement doesn't sign away the right to sue if the airline treats a passenger in a manner that breaches the law.

An airline could use that approach if it needs to bump passengers who are already seated and are refusing to leave, said Brett Snyder, a former airline executive who runs the blog

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Fearns said that all went smoothly until after he had boarded the plane and was sitting in his seat, awaiting takeoff. It gave few details.

Not allowing overbooking and bumping would also make it more hard for airlines to recover from problems such as storms or computer outages, which lead to canceled flights and the need to rebook passengers. That usually works — of the 475,000 people who lost a seat past year, more than 90 percent did so voluntarily, according to government figures. They should of just offered more money.

Even after offering up to $1,000, no one was willing to wait for the next flight; which was scheduled for 3 p.m. the following day.

"What happened to my dad should have never happened to any human being", she said.

Airlines are supposed to have rules that determine who gets bumped if it comes to that.

"They didn't choose to forcibly remove somebody, they just said, 'Everybody has to get off because we're not operating this airplane, '" he said.

When airlines have to bump a passenger off a flight involuntarily, it usually happens at the gate, not on the plane.

Emirates and Qatar have been criticized by US carriers over their rapid USA expansion. "Usually people aren't dragged off a plane unless they're drunk or they've assaulted another passenger".

But if the gamble doesn't work, airlines bump passengers.

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