Some iPhone X buyers report annoying green line on screen
Nov 13 2017 by Joanne Wise
Last week, Apple had also warned users that the iPhone X's OLED screen might fall prey to screen burn in, and advised users to keep the brightness as low as possible to avoid the problem. A number of iPhone X owners have posted photos of their handsets showing a green line down either the left or right-hand side of the screen, although a few have shown it appearing nearer the middle. Apple is yet to issue a fix for the issue. Only this time, they made a decision to have a bit of fun at Apple's expense, by replacing "I" with "A [?]". Users are reporting various issues with the screen including the fact that it becomes unresponsive in cold conditions. An iPhone X user on Twitter even referred the issue as, "Green line of death". According to customer comments on social media and Apple related chat forums, it seems that most of the buzzing occurs when playing any sort of audio through the device near maximum volume. Another user found the crackling issue at around 50 per cent volume.
As typical with any new release there's going to issues (just take a look at the Google Pixel 2 XL) and the iPhone X is no exception. The Cupertino giant has acknowledged that some iPhone X units are susceptible to unresponsive touch in cold temperatures and it is working on a fix that should resolve the issue via a software update in the coming days.
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Apple says it is aware of reports of the screen becoming temporarily unresponsive to touch after a rapid change to a cold environment. "After several seconds the screen will become fully responsive again", Apple said in a statement to CNET. Apple fixed the iPhone 8 problem via a software update.
The iPhone X is the first iPhone from the Cupertino-based company to feature an OLED display.