GameStop Putting the Brakes on Their PowerPass Game Rental Program
Nov 14 2017 by Joanne Wise
GameStop's game subscription service is here, aaaand it's gone.
When we reported on it last month, many seemed eager and excited for the GameStop PowerPass rental program, which allowed people to pay $60 and rent one used game at a time from a physical GameStop store for a period of six months, trading out the game as often as you would like. Whenever they wanted a new game, all they had to do was bring back the old title and select a new one.
The retail giant announced the program at the end of October, with sign-ups set to begin November 19. PowerPass is being "temporarily paused".
The spokesperson specified that the roll out was being paused due to "program limitations". The company says that those who have already purchased the service can get a full return. "We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service", a GameStop spokesperson said.
However, that is all in the past tense, because after a recent soft launch PowerPass has been suspended.
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For now, buying games at GameStop requires old-fashioned monetary exchange.
Another source told Kotaku GameStop employees were told to replace the weekly ad and discard the current holiday guide, which is a good indication PowerPass isn't coming back before the end of the year.
GameStop PowerPass isn't quite ready for showtime.
While there isn't a specific reason for the hold-up, according to Kotaku via GameStop employees, the company's antiquated POS system wasn't simply equipped to handle it. But not anymore, at least for the time being. As well, those existing PowerPass customers are also being given a free pre-owned game to make up for the spontaneous change of plans.
PowerPass has the potential to be a very popular service - that is if the catalog of games available is relatively large and up-to-date.