Apple Store Evacuated After iPhone Battery Explosion
Jan 10 2018 by Joanne Wise
A local Apple Genius (aka technician) in Zurich-based store suffered burns while working to remove the iPhone battery, making us recall the Samsung Galaxy Note7 fiasco.
The police also commended the store's quick response to the incident, adding: "The staff responded well and correctly. It sprinkled quartz sand over the overheated battery so that the smoke could be contained and sucked out after switching on the ventilation". All three emergency services attended the store, and six people received medical care at the site, though they were not seriously hurt and nobody required a hospital visit.
Amid a wave of class action lawsuits over the "deceptive, immoral, and unethical" phone slowing, Apple issued an apology and vowed to be more transparent with customers over the capacity of iPhone batteries. "It was, like, extremely painful", Pierre said.
In regard to battery replacements, Apple is trying to make it easier for those without AppleCare coverage to replace aging batteries by lowering the fee. "They weren't concerned with it".
The head of the Senate's commerce committe, Senator John Thune, has written to Apple's chief executive Tim Cook to demand an explanation for why Apple slowed down phones with flagging batteries and why it would not provide free batteries if older ones caused so much difficulty to devices. "Apple is now back on form - the iPhone X was the top selling model in urban China in November, with a market share of 6.0%".
The authorities opened a preliminary investigation on January 5 against Apple for "programmed obsolescence" and "deceit" after receiving a complaint, according to an official who asked not to be named in line with policy. "Unlike in Europe and the United States, where the vast majority of new early iPhone X sales came from existing Apple smartphone owners, in urban China there are significant numbers of Huawei, Xiaomi and Samsung customers switching to the new iPhone models, which they deem a cut above the rest".