Latest class action lawsuit alleges all Apple Watches are defective
Jun 09 2018 by Joanne Wise
The lawsuit was filed by a Colorado man in San Jose on June 4 and is seeking $5 million in compensation from Apple due to their alleged refusal to acknowledge the problem, reports PatentlyApple.
A new class action lawsuit claims that all models of the Apple Watch, from Series 0 to Series 3, share the same defect ... For example, in April 2015, immediately after the release of the Series 0 Apple Watch, customers complained that screens were detaching from the timepiece's body.
The denial continued with the subsequent series of Apple Watches including the latest Series 3 cellular model. Store employees examined Sciacca's Watch and verified the issue, but determined that the Watch's screen detached because of "non-warrantable damage", rather than a swollen battery.
So far, Apple has recognized a few defects with the Apple Watch. However, with absolutely zero data on sales figures, and what appears to be escalating volumes of sales over the years, it's almost impossible to draw any conclusion from it at present.
He claims that all versions of the Apple Watch contain a defect which causes the screens to "crack, shatter, or detach from the body of the watch through no faulty of the wearer".
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That extended warranty was only for first-generation Apple Watches.
Just as with the lawsuits now ranged against Apple for its "butterfly" keyboard on the most recent MacBook Pros where the keys fly off and are hard to replace, requiring consumers to pay Apple technicans to fix them, Sciacca notes that "consumers began to complain that the screens on their Watches were spontaneously detaching from the body of their Watches" shortly after the initial launch of the Apple Watch in April 2015. This doesn't seem to be a widespread issue by any means, not even compared to other Apple Watch issues. It would probably have been better off to replace watches with broken screens than to suffer the bad PR that comes with yet another lawsuit. In July 2017, Apple began repairing first-generation Apple Watches for free if the device's back cover separated from the watch body - but not the front screen.
I can't say that this is a complaint I have personally had with the Apple Watch.
As a result of the Defect in the Watches and monetary costs associated with fix, replacement, or lost use of the Watches, Plaintiff and Class members have suffered an injury in fact, incurred damages, and have otherwise been harmed by Apple's conduct.